Six Steps to Success Programme
Six Steps Programme
The programme has been developed in the Northwest of England, to enhance and support organisational change, and develop staff working in care homes, in end-of-life care. It is based on the six steps described in the Route to Success: a guide to improving end of life care in care homes (2010) produced by the National End of Life care programme. The aim is to ensure all care home residents receive high quality end of life care that encompasses the philosophy of palliative care.
Nominated care home representatives have a pivotal role in facilitating organisational change in their respective homes to achieve measures set out within the Care Quality Assessment Criteria, Department of Health Quality Markers for Care Homes, and the Route to Success for Care Homes. Care homes provide the best end of life care by having a co-ordinated approach to caring for their residents with regard to planning for the end of their lives and providing their care when they reach that time.
This is achieved by involving their residents and families in expressing their wishes and preferences for future care; respecting the choices they have made even if they are no longer able to make their wishes known; collaborative working with primary care and palliative care services, and training and educating their staff to care and communicate well. The Six Steps programme is also a catalyst to building a stronger team of staff in the home.
The programme is open to all nursing and residential homes within the West Lancs, Southport & Formby area. Acceptance onto the programme requires the commitment of the care homeowner and manager in supporting staff to undertake the programme and releasing them for training.
Care homes benefit by knowing that the staff are giving the best possible care at life’s end and are able to demonstrate this to current and potential patients, families, and statutory inspection bodies such as CQC.
Staff feel increased confidence and motivation due to the opportunity to develop their knowledge and skills. They are empowered to have better and more meaningful conversations with patients, families and health professionals, and more able to satisfactorily co-ordinate the care of the sickest of residents who want to remain in ‘their home’ and yours to the end of their days.
Please contact the Terence Burgess Education Centre on 01704 517920 for more information and cost of the programme.
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The Terence Burgess Education Centre is named after the Terence Burgess, formerly surgeon to Southport & Ormskirk District General Hospital & first Chairman of the Queenscourt board of Trustees.