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Telephone: 01704 544645
Address: Town Lane, Southport, PR8 6RE


As a result of Coronavirus, we have sadly had to suspend recruitment of new volunteers until further notice. This applies to all roles based within the hospice and across our retail operation.

We really look forward to hearing from any budding volunteers though, once we are able to start our recruitment again.

Thank you for your interest in volunteering for Queenscourt, and for wanting to support our hospice. We would welcome your support in other ways during this difficult time, for example by:

  • Following us on social media (Facebook, Instagram, Twitter, Linkedln) and encouraging your friends and family to like and share our posts, so that we can raise as much awareness as possible about following and supporting Queenscourt.
  • Thinking of any great new (virtual?) fundraising ideas that you, your friends, family, neighbours and colleagues could do to raise vital funds and awareness for Queenscourt. N.B. Please bear in mind the government directive on social distancing and self-isolation in this regard.
  • If you are planning to do some fundraising for Queenscourt, or have an idea you wish to share, you can contact our fundraising team either by email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01704 517420.
  • Joining our lottery for £1 a week. You don’t have to choose between charitable giving and playing the lottery with the Queenscourt Lottery, as we offer 22 cash prizes each week, including a top prize of £1500, and better still, you’ll be making a real difference to Queenscourt each time you play. You can join online via the Lottery Page, if you want to pay by phone, you can call our Lottery team on 01704 562715. You must be 16-years-old or over to play.

We have many Volunteer positions within Queenscourt and are always interested in hearing from you if you think you may be suitable! Please have a look at the list below and see if you could help us. (We suggest that people who have been personally bereaved wait for a minimum of 12 months before applying to Volunteer at Queenscourt to allow for a period of grieving)

Please contact Katy Pellow:

Tel: 01704 544645
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Kitchen Helper
You will work with the catering team who are responsible for providing a quality food service to patients, staff, volunteers and visitors. You will play a key role in the team as you will ensure the smooth running of the department by assisting with the general cleaning and tidying of the kitchen, washing crockery by using a commercial dishwasher, washing pans, cleaning food trolleys, machines, catering equipment, furniture, fittings and surfaces as required. Days & times needed Mon- Sun 9am – 6:30pm volunteers approx. do between 2-4hrs a week subject to their availability.

Housekeeping & Laundry Helper
Our Laundry and Housekeeping Service is vital to the continued success of the Hospice and plays a huge part in the care we provide our patients, their families and carers. Volunteers are asked to support the staff by helping with the washing, drying, ironing and putting away of laundry produced in Queenscourt and helping the housekeeping team keep Queenscourt clean and tidy. Days & times needed Mon – Sun 10am-12pm & 4pm-6pm.

Refresco Café Assistants
To work in the Refresco Cafe, serving drinks and light refreshments, preparing sandwiches, helping to keep the cafe clean and tidy, collecting and washing the dishes. To keep to the Hygiene Standards and Regulations set for the catering areas. Days & times needed Mon - Sunday 10am-1pm Tues, Thurs & Fri 12:30pm – 4pm.

Gardeners
To help with Queenscourt Services’ gardening and grounds care as part of a team of Volunteers. The role would include supporting the other Gardening Support Volunteers in your joint delivery of the this role, general gardening tasks (e.g. planting, weeding, cutting back, potting, cuttings etc.), maintaining tidy garden areas and disposing of waste appropriately, overseeing set or shared areas as agreed with other Gardening Support Volunteers. Days & times needed Wed 10am – 2pm (depending on the weather).


Day Hospice Drivers
Do you enjoy driving? Would you like to support patients directly? We are looking to increase our pool of Day Hospice Drivers. You would assist by regularly bringing in patients to Day Therapy (for a 9:30am start) and taking them home around 4pm. If you are friendly, aged over 25 and with a clean driving license and access to your own vehicle, this role could be right for you. Days & times needed Mon - Fri generally 9:30am start and 4pm finish. There can be variations on this.


Ambulance Drivers
This role will include collecting and/or returning home patients for Day Therapy in our Queenscourt ambulance, as arranged by the Day Therapy staff, who will supervise the operation. You may also be asked to take ward patients for appointments or home, as arranged by the Ward Staff, who will supervise the operation. Full theory and practical training will be given. Days & Times needed Mon – Fri various times throughout the day.

Receptionists – Morning, Afternoon & Evenings 
Do you enjoy making people feel welcome? Are you well organised and someone who always likes to give service with a smile? If so, we would welcome your help on our busy Reception Desk. Our Volunteer Receptionists are the front-line of our greeting and telephone services. They provide a basic administration service and help to run a small shop. Some other tasks include greeting visitors to the Hospice. Handling and transferring telephone calls using a small switchboard. Accepting donations and promoting our Gift Aid Scheme operating a sales till for the Reception Shop. Days & Times needed Mon – Sun 9am-9pm shifts during the day are usually 4 hours long, evening shifts are usually 2 hours long.

Fundraising Collection Volunteers
Work with the Community Fundraiser and local venues, including supermarkets to increase donations and local awareness of Queenscourt Hospice. A key part of this role will be standing at entrances/exits to local venues or in public spaces with a collection bucket or tin and collecting money for Queenscourt Hospice. Dates and times can vary, however our Community Fundraiser will inform you of the opportunities as they arise. Find out more...

Fundraising Mascot Volunteers
Work with the Community Fundraiser to attend local fundraising events, cheque presentations and publicity opportunities to increase awareness of Queenscourt Hospice. You may be asked to travel to local fundraising events, cheque presentations and publicity opportunities to be our mascot, Queenie. 
Dates and times can vary, however our Community Fundraiser will inform you of the opportunities as they arise. Find out more...

Fundraising Events Volunteers
Work with the Community Fundraiser to attend local fundraising events to increase support and awareness of Queenscourt Hospice. This involves travelling to local fundraising events, including those hosted by our supporters to increase awareness of Queenscourt Hospice and to show support for those choosing to support Queenscourt Hospice. Tasks at each event will vary from carrying a collection bucket or tin, selling raffle tickets or merchandise, looking after a stall and handing out flyers and leaflets. You will be the ‘face’ of the Charity locally and will be able to raise awareness of the work Queenscourt Hospice carries out and how the public can support us as well as l
ooking after our fundraising and information stands at local events. Find out more...

Fundraising Ambassador Volunteers
Work with the Community Fundraiser to attend cheque presentations on behalf of the Charity, to thank supporters and say a few words about how the money raised will help to make a difference. The role involves travelling to cheque presentations and fundraising events on behalf of Queenscourt Hospice. You will also deliver talks to local Community Groups, including faith groups, Rotary Clubs and Women’s Institute groups about the work of Queenscourt Hospice and the ways in which they can support us and help us achieve our goals. You may be asked to look after our fundraising and information stands at local events. You will be the ‘face’ of the Charity locally and will be able to raise awareness of the work Queenscourt Hospice carries out and how the public can support us. 
Find out more...

Charity Shop Assistant
Role: Meeting, greeting & assisting customers. Assisting with shop window displays. Keeping sales areas tidy and stocked.

Charity Shop Assistant (with till work)
Role: Meeting, greeting & assisting customers. Using cash till. Assisting with shop window displays. Keeping sales areas tidy and stocked.


 

 

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*Texts cost your donation plus 1 message at your standard rate. Queenscourt Hospice will receive 100% of your donation. Always get the bill payers permission. By texting this service you are giving us permission to send you no more than 2 reply text messages.



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